Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our [insert link to Website Privacy Policy] which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

This website is operated by Doctoria Limited. We operate a global platform that connects patients and healthcare service providers, by providing access to medical video consultations and general health advice.

This cookie policy relates to your use of our website, www.doctoria.co.uk.

The website may link to other service provider websites solution providers owned and operated by certain trusted third parties e.g. Stripe for who are our payment processor and Google Analytics who provide us with analytic services. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

We will ask for your permission (Consent) to place cookies or other similar technologies on your device.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the [insert details] icon at the bottom of any page on our website. It may be necessary to refresh the page for the updated settings to take effect.

The table below provides more information about the cookies we use and why:

cookies we use

Name

Purpose

Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

[Performance cookies:

These cookies collect information about how you use our website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works

Not essential.  We will request your consent before we place the cookie.

Functionality cookies:

These cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

Not essential.  We will request your consent before we place the cookie

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

This policy was last updated on Aug 30th, 2021.

We may change this cookies policy from time to time, when we do, we will inform you via our website and by email to you.

Please contact us if you have any questions about this cookies policy or the information we hold about you.

If you would like more information please contact us (see ‘How to contact us’ above).