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Ozana AI Scribe: Ambient Voice Technology in 80+ Languages
Ozana AI Scribe by Doctoria™ is ambient voice technology for clinical environments: it listens to the consultation in the background and generates structured clinical notes automatically. The NHS consultations it addresses are conducted in English, and unlike English-only scribes, we differentiate ourselves by offering the Scribe in 80+ languages for practices in non-English-speaking markets. Part of the Doctoria™ clinical documentation platform.
What the AI Scribe Does
Ozana AI Scribe is ambient voice technology for the NHS: it listens to clinical consultations and produces structured, ready-to-review notes aligned with NHS documentation standards.
Ambient voice technology that automatically generates structured clinical notes from consultations
Reduces documentation time so clinicians can focus on patient care
Trained on UK clinical terminology and NHS documentation standards
Works alongside real-time interpretation for multilingual consultations
GDPR compliant with zero data storage after note generation
Consistent, auditable note formatting across departments
Why It Matters
Save Hours Daily
Clinicians spend up to 2 hours per shift on documentation. Doctoria™ AI Scribe handles the writing so staff can focus on patients.
Structured & Consistent
Notes follow standardised clinical formats, reducing variability and improving handover quality across teams.
Context-Aware
Understands clinical context, medical terminology, and NHS-specific language to produce accurate, relevant documentation.
Ambient Listening Explained
What Is Ambient Listening? Ambient Voice Technology for the NHS, Explained
Ambient listening is an AI feature that follows a clinical conversation in the background and drafts the documentation automatically, instead of the clinician typing or dictating afterwards. Ambient voice technology is the name most NHS teams use for the same idea, and an ambient AI scribe is the product built on it. Ozana AI Scribe by Doctoria™ is an ambient scribe for UK healthcare: the NHS consultations it addresses are conducted in English, while the same scribe is available in 80+ languages for practices in non-English-speaking countries.
How does ambient listening work in a consultation?
Ambient listening replaces the step where the clinician is left alone with a keyboard. These are the five stages, from the moment the consultation starts to the moment the note is filed.
- 1
The consultation continues as normal
No forms to complete and no typing at the bedside. Ambient listening runs quietly in the background while you talk with the patient.
- 2
Speech is separated from background noise
Ambient voice technology isolates the clinical conversation from ward, clinic or surgery noise, then transcribes it as it happens.
- 3
Clinical context is applied
What was said is mapped to UK clinical terminology and NHS documentation structure, rather than returned as a flat transcript.
- 4
A structured draft note is produced
You receive a formatted draft in the layout your service uses, usually within seconds of the consultation ending.
- 5
You review, edit and approve
Nothing is filed without your sign-off. Clinicians review every draft, and audio is not retained after the note is generated.
Ambient listening and digital dictation: what is the difference?
Both turn speech into records, but they work at different points in the consultation. This is the distinction NHS teams ask us about most often.
Who does the typing
Digital dictation
The clinician or a secretary, after the consultation
Ambient listening
The scribe drafts the note during the consultation
When notes are ready
Digital dictation
Later the same day, or the next day
Ambient listening
Usually within seconds of the consultation ending
What is captured
Digital dictation
Only what the clinician chooses to dictate
Ambient listening
The full consultation, including what the patient said
Languages covered
Digital dictation
Whatever language the clinician dictates in
Ambient listening
English for NHS consultations, 80+ languages for international practices
Time taken from the clinician
Digital dictation
Minutes per note, plus corrections
Ambient listening
Review and approval only
Is ambient listening safe for NHS patients?
Trust is the first question most clinical governance teams raise, and it is the right one to ask. These are the controls Doctoria™ applies to every ambient consultation.
Patients are told ambient listening is in use and can decline at any time.
No audio or patient data is stored after the clinical note is generated.
The clinician reviews and approves every draft before it is filed.
Processing is GDPR-aligned, with encryption in transit and at rest.
Where NHS teams use ambient voice technology
Ambient listening suits any setting where a clinician talks to a patient and then has to write it up. These are the areas where it saves the most time.
GP and primary care
Consultation notes drafted during surgeries, including long-term condition reviews.
Outpatient clinics
Clinic letters and discharge summaries drafted while the consultation is still fresh.
Emergency departments
Assessment notes where documentation delay is most costly to patients and staff.
Maternity services
Antenatal and postnatal notes drafted while the appointment is still fresh.
Ambient listening is one part of the Doctoria™ clinical documentation platform. It can be combined with real-time interpretation when a consultation is not in English, or with secure digital dictation where a service still prefers dictated reports.
Part of a Complete Documentation Ecosystem
The AI Scribe works alongside Doctoria™'s other clinical communication tools. Use it with real-time medical interpretation for multilingual consultations, or combine it with secure digital dictation and medical dictation services for a complete documentation workflow.
Frequently Asked Questions
Beta Access for NHS Trusts & International Practices
Ozana AI Scribe is in beta with a limited number of NHS trusts and practices across the US, Canada, Australia, New Zealand, Spain, France, and Romania. Join our beta to be among the first.
Join Our BetaRelated reading
Ambient Voice Technology in Healthcare | Doctoria™
How ambient listening works, how it differs from dictation, and how the same scribe runs in 80+ languages abroad.
Related reading
AI medical scribes in the NHS: guidance, safety and how they work
What NHS guidance says about clinical safety, patient consent and zero data storage for ambient voice technology.