This privacy policy explains how we collect, use, and protect your personal data when you use our website www.doctoria.co.uk. It complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 under the laws of England and Wales.

Who We Are

This website is operated by Doctoria Ltd. We develop and operate Doctoria, an AI-powered platform providing real-time translation and language access tools for healthcare and emergency service providers.

Our Website

This policy applies to your use of www.doctoria.co.uk. We may link to other services, including those provided by trusted third parties such as GoDaddy (hosting), Google Analytics (usage tracking), and OpenAI and Google Cloud (AI infrastructure providers). Please refer to their privacy policies separately. We are not responsible for their content or practices.

What Personal Information We Collect

We may collect the following personal information:

Name, email address, and phone number
Professional or business details if you request access or information
Website usage data through cookies
Any feedback or messages you choose to send us

We do not knowingly collect sensitive health data or personal data relating to children.

How We Use Your Personal Information

We use your information to:

Communicate with you about product updates or beta access
Provide support or respond to your inquiries
Improve our website and services
Fulfil our legal obligations

We rely on consent, contract (if applicable), or our legitimate interest as our legal basis for processing personal data.

Cookies

We use cookies and Google Analytics to understand how users interact with our website. You may disable cookies in your browser settings. Please see our Cookie Policy for further information.

Marketing

If you opt in, we may send you updates about Doctoria. You may unsubscribe at any time using the link in our emails or by contacting us.

Data Sharing and Transfers

We do not sell your data. We may share data with:

GoDaddy (hosting services)
Google Analytics (usage tracking)
OpenAI and Google Cloud (AI infrastructure)

We may transfer your data outside the UK, including to the USA. Such transfers will follow legally approved safeguards such as standard contractual clauses.

Security

We take security seriously. Your data is protected using encryption, access controls, and secure infrastructure. In the unlikely event of a breach, we will notify affected individuals and the relevant authorities if required.

Your Rights

You have the right to access, correct, delete, or restrict your personal data. You may also object to processing or request data portability. To exercise your rights, contact us using the information below.

Complaints

If you have concerns, please contact us at office@doctoria.co.uk.

Changes to This Policy

This privacy policy was last updated on 15 February 2026. Any changes will be posted on this website.

Contact

For any questions, contact:

Doctoria Ltd.
Email: office@doctoria.co.uk

Privacy Policy